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Golf Shop & Bag Shop Job Openings:

Capilano Golf and Country Club is a premiere member’s golf club established in 1938. While renowned for its stately clubhouse, and a host of amenities for members and their guests, the true strength of Capilano lies in its member service levels and golf course. Capilano’s traditional Stanley Thompson design and immaculate conditioning have helped establish its reputation as one of the world’s premiere members' clubs. Capilano is consistently ranked inside the top 10 courses in Canada and is in the "Top 100 Outside of the US".
Capilano Golf and Country Club is looking for an individual that thrives within a team environment and is hungry to develop and progress within their career in retail and the golf industry. 
The overall attributes with regards to character and career goals for the successful applicant in the Associate role at Capilano Golf & Country Club include but are not limited to:
 
  • Experience in retail management (Golf preferred)
  • Expertise in retail store operations
  • Proven ability to build and lead high-performing retail team operations
  • Retail revenue management and asset
  • Strong business acumen
  • Excellent written and verbal communication skills
  • A real desire to excel, create service standards second to none, and go the extra step.
  • Excellent interpersonal skill set to interact effectively and communicate clearly well with membership and fellow staff.
  • Present yourself in a professional manner at all times.
  • Strong organizational skills
 
Leadership
  • A strong retail professional who is ready to help guide the less experienced Golf Operations staff in retail best practices
  • Is vocal and chooses to lead by example
  • Ability to delegate, set expectations, and monitor the progress of all direct reports
 
Retail and merchandising
 
  • Lead in the purchasing of new industry-leading merchandise for the golf shop
  • Responsible for receiving, and categorizing of all merchandise into the inventory management system
  • Look to provide new and innovative retail experiences for the membership
  • Manage inventory counts
  • Be active in trying to promote sales within the golf shop through sales and promotions
  • Create strong vendor relationships to help oversee inventory levels, and competitive pricing and bring added value to the membership
  • Must be current on all merchandise
  • Ensure routine cleaning maintenance of the shop occurs
  • Provide Retail buying plans and sell-through strategies
  • Meet sales goals by training, motivating, mentoring, and providing feedback to Golf Shop staff
 
Work Conditions 
 
  • Extended periods of standing, and other physically demanding conditions 
  • Lifting, moving, or manipulating objects up to 40 kilograms 
  • Flexible hours including nights, weekends, and holidays 
  • Interaction with customers/clients, and the public at large 
  • Operation of desktop computer and peripherals 
  • Fast-paced environment
 
Benefits
  • 1 Staff meal provided daily
  • 15 vacation days per year plus Statutory holidays (banked when not taken)
  • Uniform Clothing package $500
  • Health Benefits (Upon completion of probationary 3 months)
  • Mandatory Pension plan after 1 year of service
 
Salary
  • A competitive industry salary based on experience
  • Bonus structure relating to sales performance
 
Deadline for applications
 
  • September 30, 2022
 
Starting Date
  • November 1st, 2022
 
Contact
 
Please send a resume and cover letter to Head Golf Professional Mark Thirtle at markt@capilanogolf.com
 
First impressions are everything! Your engaging smile and personality are the essence of a great Golf Outside Services Attendant with Capilano Golf and Country Club as you greet our Members and their guests to assist them throughout their day.

Attributes and Requirements:
  • Must possess a professional presentation
  • Previous customer-related experience as an asset
  • Engaging, Friendly and Polite personality
  • Strong interpersonal and problem-solving abilities
  • Golf knowledge/experience is an asset but not a requirement
  • Highly responsible and reliable.
  • Ability to work well under pressure in a fast-paced environment
  • Ability to work cohesively with colleagues as part of a team
  • Must be flexible in terms of working hours (opening, mid, closing and weekend shifts)
Full Time/Part Time Positions Available: Now through to November 1st.

Summary of Responsibilities:
  • Consistently offer professional, friendly and engaging service
  • Provide Members with clean and functioning 4-wheel golf carts, electric power carts and push carts
  • Be accountable for the Members' clubs, ensuring each set is clean before Member usage
  • Set up each Member's golf bag as per their preference, or as requested on that day
  • Responsible for the movement and stocking of golf carts to meet the daily requirements
  • Ensure that each 4-wheel golf cart is clean and properly stocked before use
  • Ensure the driving range and chipping areas remain tidy and stocked as per the daily schedule
  • Ensure regular collection of driving range golf balls with a minimum PAR stock always on hand
  • Ensure the cleanliness of all areas is maintained to a standard
  • Follow department policies, procedures and service standards
  • Follow all safety policies
  • All other duties as assigned
Physical Aspects of Position:
  • Standing and walking throughout shift
  • Lifting, pushing, pulling and carrying
Hours

Approx 30-40 hours per week (weather dependent). Must be flexible to work opening, mid, and closing shifts (Sunday through Saturday).

Rate and Benefits

Starting at $17 per hour (based on experience). Employees recieve uniform Package, meals and golf privileges.

Please email your resume and cover letter to Geordie Miller - Outside Service Manager: geordiem@capilanogolf.com